Post Offices

Find out what people are saying about Cambridge post offices.

• ROYAL MAIL CAMBRIDGE **AWESOME SERVICE** - review of Royal Mail - Cambridge Delivery Office by Pogo Patterson

  I regularly go to Royal Mail's Cambridge Delivery Office. On the dozens of occasions I have been there, I have dealt with numerous different people. I have ALWAYS found them, polite, efficient... More »

• Dreadful customer service by Royal Mail - review of Royal Mail - Cambridge Delivery Office by NP

  Very poor service to advertise a number that just goes to message. Then when I tried the number suggested in the reviews 448855 it was just left to ring - they clearly... More »

• So agree - review of Royal Mail - Cambridge Delivery Office by Margaret

  Why give numbers that either go onto an answer machine or it just keeps ringing..... whats the point.... More »

• Tracked item: "delivered" but not here was quickly resolved - thankyou - review of Royal Mail - Cambridge Delivery Office by Robin Pain

  Today a parcel we were expecting from Amazon was marked as "delivered" at 7.00 am when it had never arrived here by 12.30 pm when I checked the tracking number. I phoned the 08456... More »

• RING THIS NUMBER INSTEAD - review of Royal Mail - Cambridge Delivery Office by Johnny Two Hats

  After an hour of fruitlessly searching for information about my lost parcel, I finally got a number to call that actually helped. About 6 different angry men on different numbers had previously shrugged... More »

• Knowledgeable and helpful staff - review of Royal Mail - Cambridge Delivery Office by John Boons

  The staff are approachable, friendly and one of them looks like Jeremy Clarkson , some of the queuing public were half-wits however.... More »

• Our fab Milton Post Office - review of Milton Post Office by Carol

  I just wanted to say how grateful I am for our lovely post office in Milton. The staff are always so friendly and helpful, and it's a pleasure to go there.... More »

• IS THERE ANYBODY THERE - review of Royal Mail - Cambridge Delivery Office by Mick

  All i get is an answer machine unfortunatly it isn't smart enough to answer my query, are there any real people or is it all automated.... More »

• Pathethic Royal Mail - review of Royal Mail - Cambridge Delivery Office by Lalu Hanuman

  I sent two items by Recorded Delivery to a Cambridge address. I have been trying to "track and trace" them on line [unsuccessfully] and then after calling Royal Mail's Customer Service many times... More »

• Does your phone work - review of Royal Mail - Cambridge Delivery Office by Kev

  Dont bother ringing they wont answer the phone i have tried for 2 days to ring to see if they have my parcel that wa sdelivered 11 days ago looks like i will be driving... More »

• Don't Call - Waste of Time - review of Royal Mail - Cambridge Delivery Office by Nathanial Jacobs

  Terrible. The phones are unmanned and they send you in circles regarding number to contact. All I wanted was to speak to someone regarding the earliest time I can collect.... More »

• Thanks - review of Royal Mail by Peter Croft

  Peter Croft 49 College Fields Woodhead Drive CAmmbridge CB4 1YZ. I would like very warmly to thank the postman on my round for leaving a package in my garage and leaving me a note... More »

• Totally agree useless! - review of Royal Mail - Cambridge Delivery Office by Dawn scott

  All i wanted to do was find out where my lost parcel was and just kept getting put on hold then the line would go dead.what a waste of phone credit and time!... More »

• Very friendly and helpful - review of Royal Mail - Cambridge Delivery Office by Rene Spencer

  I just wanted to say how friendly and helpful the counter staff are at Henley Road. In the past I was always greeted by an older man that was always grumpy. Nice to... More »

• Extremely Helpful! - review of Royal Mail - Cambridge Delivery Office by A. Watt

  I had a problem with a packet to day that was sent to the wrong address, not the fault of the postman, the person that sent it. The people at Henley Road were... More »

• Great service - review of Royal Mail - Cambridge Delivery Office by A. Argen

  Very polite and fast, wish more front offices were like this! Counter staff were smart and courtious too. 5 stars... More »

• Royal Mail Answer machine - review of Royal Mail - Cambridge Delivery Office by Hard working staff

  The answer machine at Royal Mail Henley Road is there to leave your details to arrange a redelivery. When it is too busy to answer, which is most of the time. The messages... More »

• Great service great smile!! - review of Grafton Post Office by Emma

  Always a joy to go into grafton post office staff are always so friendly and really helpful even when there is a queue its always friendly there cant fault the service its second... More »

• Best Post Office in the area - review of Milton Post Office by Jo Poole

  I live midway between 3 Post Offices and this is by far the friendliest and most consistently helpful. Their special delivery service seems to have a later "last posting" time than most... More »

• Secret Post Office - review of Grafton Post Office by Andrew

  This Post Office is so well hidden away, it is almost a secret! I will tell you how to find it though. If you are in the Grafton Centre already, you are nearly there.... More »

• Royal Mail - what a joke - review of Royal Mail - Cambridge Delivery Office by Rebekah

  I totally agree, I can't believe such a big 'service' only has answer phones. Why is it that they don't want you to actually talk to someone I wonder, possibly because they don't... More »

• Damaged Deliveries... - review of Royal Mail - Cambridge Delivery Office by Julian Murphy

  Living in a new build with tiny Barbie doll sized letterboxes has been frustrating as the Postal workers have either left packages on the top of the boxes, or rammed the items as... More »

• Why? by Katherine - review of Royal Mail - Cambridge Delivery Office by Katherine

  I sent a parcel to my friend for the birth of her new baby...unfortunaltey it was to her old address and I am not sure where the parcel is now! hopefully the... More »

• Just a question - review of Royal Mail - Cambridge Delivery Office by R. coleman

  I phoned coral park delivery department to ask if there was a delivery today, in my sreet, and all i got was a lot of waffle.... More »

• Phone number engaged! - review of Arbury Post Office by Bob Beamon

  The contact phone number is permantly engaged! The contact phone number is permantly engaged! The contact phone number is permantly engaged! The contact phone number is permantly engaged!... More »

• Deliver your own mail - its quicker! - review of Royal Mail - Cambridge Delivery Office by Peter Green

  No mail delivered so the office at Cambridge contacted. The next twenty minutes were spent listening recorded voices - and what passed for loud music. Eventually connected to a human called Ben. He said... More »

• Very Helpful! - review of Royal Mail - Cambridge Delivery Office by Karena

  I called this morning using the number given and got an answer immediately. I was given another number to call to get my problem heardand they also answered immediately. Were very understanding and... More »

• Awful awful !- but this advice tip works! - review of Royal Mail - Cambridge Delivery Office by Diana

  Like other reviewers, I repeatedly tried to phone on either 01223 448831 or 01223 448844, never getting answered - However, Royal Mail Customer Service line on 08457 740 740 can deal with redelivery with... More »

• Long wait on phone - review of Royal Mail - Cambridge Delivery Office by Ash

  Despite repeatedly trying no one would answer the phone, about a package that was very late. I called the sorting about a package which was supposed to be delivered to me shortly after 19th... More »

• Encreasing tourism by renewing contacts - review of Post Office by Jack J. Johnstone

  ANDREW JONES 18 HARTINGTON GROVE CAMBRIDGE CB2 4, UK I am trying to locate this old friend who no longer lives at above address.He used to teach at Cambridge and also taught English overseas for BAC. Do... More »

• Where has our postbox gone!! - review of Royal Mail - Cambridge Delivery Office by Mr R E Bishop

  Posted a letter on Monday At Veruliam way and arrived next day Cladon Suffolk.Next day went to post a letter in same postbox !! NO POSTBOX!! Were is it?... More »

• Peter - review of Post Office by MG

  Staff members at the front desk - the first one on the right very close to the entrance - are absolutely hopeless and rude - i prefer waiting a few more minutes in... More »

• Great work - review of Royal Mail - Cambridge Delivery Office by Debs

  Excellent customer service - rang on behalf of a customer and parcel found within 5 mins...very curtious... More »

• Why have a phone it just rings - review of Royal Mail - Cambridge Delivery Office by James e

  Never anwser the phone very unhelpfull when i went in to collect an item it took twelve minutes to find it... More »

• Fantastic service above and beyond duty - review of Willingham Post Office by Sue Bedlow

  It was 31st December and I needed to get a registered document to arrive on the 2nd January. Called the Post Office in Willingham to find out what time it needed to... More »

• Premier Class - review of Royal Mail - Cambridge Delivery Office by Harry

  Unbelieveable service front office staff are both fast ,efficient and extremly polite. This happened when I picked up a while you were out parcel at Christmas... More »

• Errors with delivery - review of Royal Mail - Cambridge Delivery Office by Mrs S Mahalingham

  I had a letter today corectly addressed (name, address post code) but the postage was underpaid by 6p as the envelope was 5mm bigger than the normal 1st class post. Instead of... More »

• Fantastic Service - review of Royal Mail - Cambridge Delivery Office by Ian

  Unlike other reivewers I have only positive comments to leave. Phoning 01223 448831, the call was answered imediately and my problem resolved straight away. Ian... More »

• SHOUTY!!!! - review of Post Office by Brownie

  I know exactly who you are talking about, there's a really stupid queing system, so no one really knows where to stand so I can sympathise. About a month ago I saw a... More »

• Sub-postmaster is a Jedi - review of Burwell Post Office by Princess Leia

  The force is strong in Burwell post office. Sub-postmaster Darth Neil is witty and amusing, while maintaining a level of professionalism and courtesy one would expect from a Jedi Knight.... More »

• i never got my letter - review of Bar Hill Sub Post Office by Rajamohan

  Dear Sir, My father send me the letter from India in Register post,but the haven't got to me,he made a little error that never specified the DOOR NO.but the letter is quite... More »

• Recorded Delivery - review of Royal Mail - Cambridge Delivery Office by A caring postie

  Anna wrote about losing parcels in the Royal Mail system and suggested using recorded delivery for items of value. It is important to note that recorded delivery items travel through the postal system in... More »

• They always sorted me out! - review of Royal Mail - Cambridge Delivery Office by Riskdesigns-com

  I have had damages and claims etc ,to be honest you have to be patient with them but they sort it out... More »

• Missing, missing, missing... - review of Royal Mail - Cambridge Delivery Office by Anna

  I would recommend anyone expecting to recieve anything of importance to get it sent by recorded delivery. In the last 2 months I've had three parcels go awol. Someone, somewhere is probably... More »

• Waste of space!!!!!! - review of Royal Mail - Cambridge Delivery Office by Gina

  So two packeages that were posted well over a week ago have not arrived (surprise surprise). Have tried calling the sorting office - got the answer phone (as always), only to be... More »

• Number doesn't exist - review of Royal Mail - Cambridge Delivery Office by Mike

  I got a letter asking me to contact the Royal Mail enquiry office about a parcel that was not delivered. The phone number on the letter (01223 448830) apparently doesn't exist! How is... More »

• TERRIBLE. NOONE ANSWERS THE PHONE. - review of Royal Mail - Cambridge Delivery Office by Rob

  There is no excuse for not answering the phone. I have tried all day every day for three days now, on several different numbers for Henley Road, and it just rings and... More »

• Contact number doesn't exist - review of Royal Mail - Cambridge Delivery Office by Marco

  I tried to call for weeks at 01223-448830 and..... unbelievable! It doesn't exist and the 448831 is the answer machine!!! Really bad service... More »

• Contact number doesn't exist - review of Royal Mail - Cambridge Delivery Office by Marco

  I tried to call for weeks at 01223-448830 and..... unbelievable! It doesn't exist and the 448831 is the answer machine!!! Really bad service... More »

• Job opportunity lost through poor service - review of Royal Mail - Cambridge Delivery Office by Liz Cooper-Williams

  I have just received a letter returned to me ONE MONTH AFTER POSTING for having insufficient postage paid - 7 pence to be exact! In fact, I took it to the post... More »