"Love the shoes but dare you go in?"

A review of Sundaes by Anonymous - Saturday 11th of August 2007

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I love the selection of shoes - it is where I head when I know I need a pair of shoes that will last more than two weeks and I rarely come out of there without having found what I was looking for. However, I have to dig deep to find the courage to go in. I find the staff very intrusive and bossy - there is a horrible "us versus them" atmosphere. Am I the only one to be made to feel terribly guilty asking for a pair of shoes in a different size? Of course it must be absolutely awful to have to trudge up and down those stairs all day long but could the management not find some solution to that problem? I always leave the shop happy with my shoes and relieved to be safely back outside! Considering the prices this is a very disappointing state of affairs in a lovely shop with so much potential.

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