"TO JOHN WOODS"

A review of B & Q by SHOCKED! - Tuesday 2nd of October 2007

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I HAVE TO SAY THAT I AM DEEPLY SHOCKED AT SOME OF THE COMMENTS THAT YOU HAVE MADE ON THIS FORUM.
I HAVE WORKED FOR B&Q FOR 2 YEARS NOW AND I WOULD NEVER SPEAK TO ANYONE THE WAY THAT YOU HAVE ON HERE. PEOPLE BROUSE THOUGH THESE FORUMS WHEN THEY ARE THINKING ABOUT PURCHASING SOMETHING FROM B&Q AND THEY MUST BE HORRIFIED TO SEE YOUR COMMENTS!!!!!

REMEBER THAT CUSTOMERS SAVE FOR YEARS FOR A NEW KITCHEN OR BATHROOM SO IF THEY HAVE BEEN LET DOWN THEY WILL BE UPSET AND THEY WILL SHOUT BUT CAN YOU HINESTLY BLAME THEM?!?! BUT INSULTING THEM YOU ARE MAKING THE MATTER WORSE!

I DEAL WITH THESE ISSUES EVERYDAY AND RESOLVE THEM TO CUSTOMERS SATISFACTION OR THE BEST OF MY ABILITIES SO TO SEE THIS IS DISGUSTING!

IF ANY CUSTOMERS READ THIS PLEASE BE AWARE THAT THERE ARE STAFF OUT THERE WHO CARE AND WORK HARD IN ORDER TO RESOLVE ISSUES FOR YOU AND ARE PROUD OF WHAT THEY DO, I SEE THIS DAY TO DAY IN MY DEPARTMENT AND WE WILL HELP TO THE BEST OF OUR ABILITIES AND WILL BE HONEST.
I APOLOGISE FOR WHAT HAS BEEN SAID ON THIS FORUM AS IT IS NOT HOW B&Q VEIW CUSTOMERS AND CERTAINLY NOT HOW I TREAT OR TALK TO THEM.

YOU ARE A DISGRACE TO THE COMPANIES NAME...

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