"A vintage member of staff"

A review of Halfords by Jan - Saturday 10th of November 2007

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As a staff member for a very long time ,i have been through lots of changes.All companies need to change to stay survive in todays marketplace.However,the ones that seem to be implementing the changes don't seem to have shopfloor experience and seem to be adding so many obstacles that are getting in the way of customer service e.g. evolve .fits and so many planogram changes
make life instore very difficult.Yes,customers do seem more aggressive , I think it's because staff have less time to devote to customers needs. And as you say Mr McLeod the board have a responsibility to shareholders but shouldn't that apply to staff also ?

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Quality at Halfords? by Andrew H
The are issues with under-trained and dis-interested staff at Halfords. I know, I work there. Wheth...

EVOLVE!!!! by Norris
Right then, i work at Nuthall Road in Nottingham and have just got back from my training on the new ...

I agree reply by Rob
Because its cost them nearly £15 million to design and initiate the system within the stores a...

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