Quick Link: Pizza Hut

"Pizza hut manager"

I have read some of the reviews that have been posted and am sorry to hear that some of you have had bad experiences. However, it seems a lot of people get the impression that pizza hut pizza is pre-made, pre-cooked, and then just warmed up. Which is really not the case at all! All pizzas are made completely fresh to order, all bases except gran pan are pushed and rolled out which is a time consuming process. The oven time is approx 5 mins 45 seconds at the least and 7 mins 45 at the most. Taking into consideration the 30seconds to a minute to put the toppings on the pizza, the oven time, 30 seconds to stage the pizza (to set the cheese), cut, put on its serving peel or pan. Then sent to the table. But this only counts if there is no other orders at all. That is why the standard pizza time is 17.5 minutes.Would you not rather wait a longer time for food knowing that the food was fresh than wait 5 minutes for something heated up? i get silly complaints everytime i work and am fed up of people expecting food to be delivered like mcdonalds with silver service!