"Not the cheapest, though not many are..."

A review of Millers Music Centre & Ken Stevens by Brendan Townsend - Sunday 9th of May 2004

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In reply to "Not a great shop", by Daffowd - Friday 12th of December 2003

... most things in the shop can be bought on the internet for quite a lot less.

So can most things from most shops be bought for cheaper somewhere on the internet. This doesn't only apply to Millers, and it sure isn't cheap running accessible shop premises with professional staff, right in the middle of Cambridge!

...I realise why things are cheap on the 'net, and if I have the choice, I'd prefer to buy from a local shop (at some extra expense)...

...and would certainly appear to be a view shared amongst most of their customers.

...but I've been to this shop and asked if they'll be stocking particular new equipment and they said no. In other music shops they'd be interested in keeping a customer, and order the stuff.

You haven't said what "particular new equipment" you were after, though it is not always so simple an equation as THEN . You first have to establish a trading account with suppliers, then there's the terms of business to sort out, or perhaps there was some other reason (size and storage requirements, demand for item, etc) - any one of which may have raised an objection to your request.

...I think the shop is more to do with selling instuments to parents than providing a service to musicians...

I am a private composer (in my spare time), MIDI enthusiast, guitar and keyboard player. I would therefore loosely regard myself as a musician and have very happily dealt with Millers Music (and even back when it was "Ken Stevens") for years. Having purchased a host of instruments and accessories over the years, I would argue that they are indeed very much about providing a service to musicians.

Furthermore, if you wander in on a weekend, the shop is incredibly busy with BOTH parents and musicians. I do not understand why you feel that services to parents with musically-talented offspring, and to musicians directly, should be so very different.

Therefore, with respect, I would contest the majority of your sentiments raised in your review, and would argue that Millers Music is a very established, respected and valued retailer indeed.

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