Home > Businesses > PC World > Reviews of PC World > Review

"Employee's View of things"

A review of PC World by Anonymous written on Saturday 11th of November 2006

Advertisements

It seems to me that none of you moaning old people have ever worked in such a stressful and demanding retail environment have you? you have absoluteley no idea whatsoever what it's like for us. We have to constantly deal with all kinds of crap every day, day in day out!

When you have experienced what we experience on the other side of the counter, then you will understand why it is the way it is. People who have no experience of the store's systems, procedures and policies just dismiss us as offering poor service, when in reality, we do everything within our power to sort out whatever issues may arise. For example, a lot of people can't understand why a printer manufacturer will not allow us to do an instant replacement on a product that is over 28 days old and send them back the faulty unit. They kick off when we tell them that if they want a quick replacement, they have to call the manufacturer otherwise we would have to take the unit in and get it replaced at the store's premises(which takes ages, the customer gets priority over the retail outlets). People just don't wanna listen to what they are bing told and stand there shouting 'sales of goods act' crap and "i bought it from you, you are responsible", get a life and make a simple phonecall!!.

Agree? Disagree? Add your own review of PC World

Did you find this review inappropriate or offensive?

More PC World Reviews

Now showing reviews 1-5 of 31

View all 31 reviews »

  • You need patience! by Impatient Gill
    Would just like to say if you buy a laptop where the offer is you will get a hundred pounds back.......
  • Spell check your post. by Vera Woddip
    Do PC World sell spell checkers? Tried to buy a PC from PC World. Wouldn't let me have one until ...
  • Stop moaning! by Anonymous
    Why can't the british public just stop moaning and get on with reali life????? there is more to l...
  • Thank you AVA by Jane Gethin
    Cambridge branch Newmarkrt rd. Had a problem with my grandsons laptop, the manager Ava was very hel...
  • Unfortunately the number supplied connects the customer to a call center. Customers appear to be un...

View all PC World reviews

Advertisements

NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, PC World, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

PC World

Map showing PC World on Cambridge Retail Park