Home > Businesses > Archived Reviews of Sofa Workshop > Review

"Good service - eventually!"

A review of Sofa Workshop by Sofagirl written on Friday 20th of April 2007


We purchased a sofa a couple of years ago from S W in Guildford, having seen the sofa but not the 'linen' fabric which we chose. We had frustrating delivery arrangements(I was in hospital having our baby, missed a phonecall, and then our sofa was 'given' to another customer and we had to wait another six or so weeks), but the sofa finally arrived, and we werent happy with the quality of the fabric, or the sofa, which i felt looked cheap. Having no joy from numerous frustrating telephone calls (waiting for ages, then having the phone cut off!?, speaking to customer service assistants who all said different things) we finally worked out that we were only 10 mins down the road from head office. I drove there with our letter of complaint, and dropped it in personally! Finally we got the help we needed. The sofa was picked up and taken away. Phew!.

Agree? Disagree? Add your own review of Sofa Workshop

Did you find this review inappropriate or offensive?

More Sofa Workshop Reviews

Now showing reviews 1-5 of 45

View all 45 reviews »

  • Worried shopper!! by Yummy Mummy
    Hi Seriously thinking of buying sofas. Can anyone tell me the latest position at Sofa Workshop? ...
  • I am really worried. I've paid a deposit on a Beth sofa from Sofa Workshop. I called the store la...
  • Great service by Denise Shaw
    I have been looking for a sofa for months and now thanks to sofa workshop I have just had delivery o...
  • Happy Customer by Ladylala
    Just recieved my TOM FOOLERY sofa and footstool and I love it! It really is superb quality and looks...
  • You get what you pay for, one of the seat cushions has now split by the zip, 2 years on after purcha...

View all Sofa Workshop reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Sofa Workshop, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.