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"Food was good, BAD mannerS!!!"

A review of The Avery by Gabriela fok written on Thursday 19th of March 2009

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My friends and I went down to the Avery for lunch after two in the afternoon. There were six of us, all are adults and University students. A gentleman courteously took the ordered and served us lunch and it was delicious. We decided to stay on further to watch the Rugby Union (it was a while ago now) match, and at about half-past three we ordered some drinks. A lady with dark hair in a beige jumper served us. Again, she had impeccable manners and was very polite. Then at about five, one of the boys that I went with and I approached a female staff with moussy blonde hair for some more drinks. Only this time, she demanded to see of IDs. It so happened that the guy had a provisional driverís license, and I had with me my ID card from Hong Kong, a PADI (Professional Association of Diving Instructors) Certification Card, and my Uni student card. Apparently, the lady was displeased with these IDs we provided and told us that she would not serve people without valid IDs. We decided to go and went back to our table to fetch our belongings to leave - personally I just wanted to spend some quality time with my friends, I can do that somewhere else if they decided not to serve me. The lady followed us to the table and rudely told us that we are not supposed to be sitting at the table since we did not have valid IDs. Her actually wording to us was "You have already told me that you haven't got a valid ID and I told you to go". She further climbed onto the table and snapped the passport out of the hands of one of my mates when she took out her passport to show her. All along she was very rude and very bitchy.

We are not objecting to having our IDs checked, and we actually comply diligently with these request. We all have IDs on us, though some of them are not issued by local authorities, they are nevertheless from Government agencies, reputable institutions and academic establishments. Carrying a Passport around risk losing it and they are very expensive and tedious to get replaced; and a provisional driving license cost a lot to get and with my history of losing things, I don't bring my drivers licnece unless I am driving - hence it is usually kept in my car; and also unfortunately, some of us are foreign and do not have valid driving licenses. We have been to other restaurants and pubs, and are not rejected in any of them. In all these places, ID checking have been done discretely and politely, not demanding and rude, as we have experienced in the Avery. At the same time, ours are the only IDs checked. There are other young people in at the same instant, presumably Uni students and she left them alone. Her selective and discriminating behaviour is most irritating and unruly.

The manner with which this lady executed in asking to check ID have been far from courteous, savagely and unfair to customers patronizing the Avery. .

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