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"Shockingly terrible"

A review of HAKKA Seafood Chinese Restaurant by Shan written on Monday 15th of March 2010


Decent food, absolute ****test service I've EVER received.

Sat down for a dinner for two, then told minimum was 25£ which was no problem at all. We ordered what we could with the Manager and said we'd order the last dish after we'd thought about it a little more. Agreed.

Main course came and he served us 'button' mushies instead of the 'white' mushrooms that were on the menu. We called him back to catch him out, and he actually said 'no you are wrong. U don't know anything about food'.

We'd decided on our last dish and called over the waitress. She spoke minimal english but after pointing out what we were after, she took the order back to the kitchen. We ate our mains and waited for our last dish. It never came. We called the waitress over who fetched the Manager. He said he had no order. We said we'd ordered with his waitress to his response, 'no, she doesn't take orders. Only i take the orders, so that is impossible.' Obviously, we explained that we'd ordered with her and to call her over so she could confirm. To his response, 'NO! That is all irrelevant now. I don't have the order so you can't have ordered.' Still no attempt to just make the bloody food we'd ordered. And really, we were just trying to make up the 25£.

So after 10 minutes of waiting, he just brought the bill out and said 'Dumplings take too long, it will take more plates and labour and we just don't have time now.. so here's the bill.' We were absolutely freakin amazed. He was incomprehensibly rude and really agressive. Which is obviously why his restaurant was empty on a saturday night. Deservingly so. Such a shame, quite decent food just no people or business skills to support the quality product..

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HAKKA Seafood Chinese Restaurant

Map showing HAKKA Seafood Chinese Restaurant on Milton Road