A review of Esso Service Station by Regular Customer written on Friday 11th of February 2011
We use this garage few times a week and it always has been very friendly and convenient place to fill up our company cars and do occasional small shopping. This place suffers from a very high ‘management staff’ rotation. Since new female manager took over we have been receiving very poor level of customer service from her. She is quite often unhappy, stressed and unprofessional. On the good hand there are other assistants who lift this place up with a smile and good atmosphere (specially chap on the morning shift).
Esso area managers – get it sorted out!
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Map showing Esso Service Station on Histon Road