Home > Businesses > All Alts > Reviews of All Alts > Review


A review of All Alts by Red star written on Wednesday 31st of July 2013


I went there because it was the closest tailor I had. Mistake. From the moment the shop attendant said that he was going to "guess" how much cloth needed to be taken up from my silk gown, I should have left. The way exceeding clothing is measured is by (literally) spreading the cloth on the floor and measuring it with a measuring tape. No needles, nothing to mark where exactly the hem should be, just him writing his guess down in a note pad.

Well, after that, I was told that the hem would be made even and that more cloth would be left at the back to balance the volume of my derrière. I signed a slip where he had scribbled all this and two weeks later, I collected a destroyed night gown: shorter at the back, longer at the front. Uneven. Completely unwearable.

Obviously I complained. I was told that I know nothing about sewing, and I wasn't offered any means to mend the disaster apart from sending the dress back to Leicester (!?) where someone would mend it (It was then when I realised that if they don't use needles for pinning where the hem needs to be taken is because they are just shop assistants and not tailors). He didn't want to take any responsibility because he told me that "he was only guessing", and obviously, when you guess something, you may get it wrong. True. My fault obviously.

Never ever again. Horrible customer service. Horrible quality. Pricey. Please protect your clothes. Don't go there. .

Agree? Disagree? Add your own review of All Alts

Did you find this review inappropriate or offensive?

More All Alts Reviews

Now showing reviews 1-5 of 11

View all 11 reviews »

  • Top quality alterations by Katherine BROOK
    Men suit jacket shortened. Very high quality job. Original stitch work replaced so no-one would eve...
  • The assistant was knowledgable and helpful. Everything was ready quickly and on time and was very re...
  • Outstanding service - warmly recommended. by Longstanding Cambridge resident
    I have been using this excellent alterations service regularly since the summer of 2016, and have be...
  • Excellent Service by Mr Josh Palmer
    I visited this store for advice on restucturing a suit which I bought from states. The advice I was...
  • 2 week guarantee only by Ms Harston
    I'm not surprised you feel disappointed. You clearly had been a loyal customer. I think a business s...

View all All Alts reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, All Alts, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.

All Alts

Map showing All Alts on Burleigh Street