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A review of B & Q by RUDY written on Friday 20th of September 2013


A customer comes into the store, is unhappy because for some reason we don't sell what he/she wants then proceeds to say, yes you do... What do you want me to say, no we don't but if you say we do, then I'll say ok, we do but we don't really!!! Then as another assistant walks passed the customer, turns and asks the same thing, do you sell, such and such. No, sorry we don't sell it and never have I'm afraid. YES you do, I've had one before from here. Then a blank look comes over the customers face realising that they've made a mistake but won't admit it, walks off without a thanks for you help, sorry I got it wrong.... nothing....

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Map showing B & Q on Newmarket Road