Home > Businesses > Specsavers > Reviews of Specsavers > Review

"Opticians are good , but not the store assistants"

A review of Specsavers by Sree written on Tuesday 14th of April 2015


Last October , I went in for normal contact lens eye test. Test went well, I placed order for 6 pair of contact lenses.When I arrived to collect it , I felt I was charged more. Usually the type I wear costs £60 for 6 pairs, but I was charged 120 .When I enquired, the lady in the till told me that if I can't pay ,I can take 3 pairs.How rude !! its not about money , I know how much it costs .I just picked up 6 pairs paid 120 and I checked online . I showed her the cost in their website , she checked and I was charged for a wrong type of contact lenses.They recalculated and reimbursed , but no sorry was told. She was not bothered at all.

Poor customer service. I will never go back. .

Agree? Disagree? Add your own review of Specsavers

Did you find this review inappropriate or offensive?

More Specsavers Reviews

Now showing reviews 1-2

  • I went to specsavers in cambridge as i broke my spectacles and they offered an eye test that day, i ...

View all Specsavers reviews


NOTE: Reviews are submitted by visitors of our site. The contents of this page are in no way representative of the entity being reviewed, Specsavers, and are merely third party opinions. Cambridge Online accepts no liability in respect of any material submitted by visitors and published by us and we are not responsible for its content and accuracy. For further details, see our Terms & Conditions.


Map showing Specsavers on Lion Yard