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"Disappointed"

A review of Lavazza by Caroline written on Saturday 21st of November 2015

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I used to go there with my partner for the cup of coffee for very long time. The quality of coffee and cakes there is very good and still outstanding. I love the taste of coffee there. Unfortunately the current staff there serving.the poorest ever. I must say a few months ago I was satisfied-nice people, well served, listening to the customers. Lavazza must changed the staff and now is simply awful. People working there not listening to the customers, three times I had to repeat wot I wanted and make sure my order is being proceed properly. Today I ended up with almost burning myself with ,,so well " served cup of coffee.ll.

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