"Never rent with these landlords"

A review of Jacklin Properties Ltd by Anonymous written on Monday 22nd of August 2022

I firmly believe the business model of Jacklin Properties is to suck as much money as possible from students with as little effort and spending as possible on their part.

They have always been very careful to never do anything against the rules, but are consistently poor at communication and take advantage of their tenants which they treat like numbers rather than human beings. Unfortunately, Jacklin Properties, also known as Accommodations in Cambridge, seem to have a monopoly on student housing in Cambridge. The cost of rent is about as unreasonable as the rest of housing in central Cambridge, but the houses themselves and the furnishings are at the bare minimum.

When I have interacted with maintenance people in person, they have been nice and friendly, but unfortunately it is impossible to get a hold of anybody by phone much less interact with anybody face to face when needed. They don't have a physical office in Cambridge, never answer phone calls, and are often slow to reply to emails.

If you are renting with them, do not assume any kind of good grace, and treat everything like a cold hard business transaction, because that is what it is to them: thoroughly check all inventory, keep track of your rent and any deposits, and keep evidence of absolutely everything. I have been left with several unreasonable charges from my deposit. They will not admit to any mistakes and are inflexible on almost all matters.

The lack of any kind of compassion, humanity or decent communication has made renting with these people an extremely unpleasant experience. I would not recommend them to anyone..

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