"EVERYONE HOT FOOTED IT FROM FOOTLIGHTS...."

A review of Footlights Restaurant & Bar by JO written on Thursday 4th of December 2003

WHAT CAN I SAY - WENT IN TWO WEEKS AGO AND WAITED 40 MINS FOR FOOD DESPITE ONLY ONE OTHER COUPLE IN THE RESTAURANT. NEARLY MISSED AN APPOINTMENT I HAD AND ENDED UP HAVING TO LEAVE MY MEAL HALFWAY THRO. GAVE BENEFIT OF DOUBT AND WENT AGAIN WITH A FRIEND. ONE TABLE UPPED AND LEFT AFTER ARGUING WITH THE "MANAGER" OVER APPALLING LENGTH OF TIME IT HAD TAKEN FOR THEM TO HAVE THEIR MEAL. WE WAITED AND WAITED..FINALLY OUR MEAL CAME ONE HOUR LATER. MINE WAS STONE COLD DESPITE BEING A STEAK & JACKET SPUD. MY FRIEND HAD HALF HER MEAL GIVEN TO HER AND HAD TO WAIT 15 MINS TO GET THE MEAT TO GO IN HER TORTILLAS. ALL WAITERS HAD DISAPPEARED AND WE ONLY GOT THEM WHEN WE COMPLAINED. TOO LATE...WE UPPED AND LEFT AND AS WE DID SO, ANOTHER TABLE LOAD OF PEOPLE SAID THAT THEY HAD WAITED OVER 20 MINS JUST TO HAVE THEIR ORDER TAKEN AND DRINKS GIVEN AND DREADED HOW LONG THEY HAD TO WAIT FOR THEIR MEAL. EVERYONE AROUND US WAS MOANING LOUDLY AND LOOKING AT THEIR WATCHES. WE WERE TOLD THERE WERE "KITCHEN PROBLEMS" IF THAT IS SO, TELL US WHEN WE COME SO WE KNOW WHETHER WE ARE PREPARED TO WAIT OR NOT - GIVE US A CHOICE AND WHEN YOU DO EVENTUALLY GIVE A CUSTOMER THEIR MEAL THAT IS SUPPOSED TO HAVE JUST BEEN COOKED - MAKE SURE IT IS HOT! AM TOTALLY DISGUSTED WITH FOOTLIGHTS AND WON'T BE GOING BACK THERE AGAIN, AND WE WEREN'T THE ONLY ONES MUTTERING THIS AS WE ALL HOT FOOTED IT FROM THE RESTAURANT...BURGER KING DID WELL THAT NIGHT!! .

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