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"Politeness and courtesy"

A review of Marks & Spencer by Mrs A.G. Ansell written on Tuesday 11th of July 2017


I would like to put on record what a pleasure it was to be assisted by Russell this morning in the Menswear Department of your Cambridge store. He was helpful, polite and patient and made our shopping experience a pleasure and a joy. We need more Russells in all our stores!.

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