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"Change that expensive phone number ..."

A review of Red House Surgery by Helena written on Friday 15th of March 2013


As has been said by other reviewers, having an expensive 'preferred service' phone number is not on.

Another thing I don't understand is the appointments system. They have call on day, sit and wait appointment slots but it is really hard to just book a regular appointment. Something may not be urgent but one should not have to wait around 10 days for a non urgent appointment.

The probable reason is that there are too many patients on the books..

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