"Which Red House Surgery?"

A review of Red House Surgery by anonymous written on Tuesday 2nd of September 2003

Which Red House Surgery are people talking about? There is one in the Burwell area, and one in Cambridge City.

I attend the one in Cambridge City and it is quite excellent. The staff are attentive and sensitive and have a very professional manner considering some of the other patients that I have seen. I have seen the poor receptionists being verbally abused, and they have a very professional manner towards it all. They are a credit to themselves and the practice.

I have never had a problem getting an appointment - if it is for something urgent, i let them know it is urgent and I get an appointment the same day. If it is routine then it is normally a week or two's wait, but if it is routine - it CAN wait. They always tell me if it becomes more urgent to let them know and they'll do what they can to arrange an earlier appointment.

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