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Find out what people are saying about Cambridge banks.
Absolutely horrified now. I had to change my bank account number in January, Cambridge city branch assured me all my directs debits and standing orders would be automatically transferred. every single... More »
I am in the U.S. trying to reach you re my accounts there. You don't have an e-mail. You have no fax available for customers. I have to go online to... More »
I have to ring to get an appointment to see someone about my account and so am stuck in a phone queue with little idea if this will get me what I want.... More »
Only one cashier on duty, queue of 10 people in front of me and 6 behind. 15 minutes wasted already. Staff uncaring. Phone number of branch not available. Just hate the place!... More »
Hopeless. Rang and rang and no answer to phone. Then changed from ringing out to the engaged sound (after five or more minutes),... More »
I don't understand why they won't answer the phone...frustrating to ring and ring and just when you think it is answered it cuts off !!! GRRRR !!!... More »
I tried ringing to cancel an appointment with a mortgage broker in Barclays as I had been in an accident. Eventually on both occasions I go through to an operator who then... More »
I need to make an enquiry about a standing order that was set up for just three months . None of your digital queries covers my area of enquiry and when I eventually... More »
I recently opened an account with them and this was a nightmare. I had to come four times, as they kept asking for new and different proofs of address, employment, tax status etc.,... More »
Barclays have just charged me for a banking error they made on my account. I've tried calling their Customer Service Team on the number listed above to sort out their problem. Ive been... More »
Contacting my local Greenwich was impossible.....118118 gave me a number to ring but it took AGES so I ended up using the old fashioned method of writing a letter asking my greenwich branch... More »
I have been with the Coop Bank for over 40 years with no problems ; I have carried out All my financial transactions with them and have never been in debit; I currently... More »
Which is really helpful when you phone the general number 08457 404 404 and they tell you to ring your relationship manager and can't give you their number! Doh!... More »
Why is it you can't contact the branch by Email?? I live overseas and need to talk to the Bank from time too time - only way seams to be an expensive phone call... More »
Nope. They do not answer their phones for me either. Do you think they care?? Rang and Rang. What is it that they do not understand about telecommunications????... More »
It would be great if someone would answer the phone instead of letting it ring for 10 minutes. I would like to speak to someone regarding my account... More »
You may be able to speak to your own branch but i fail to see why i have to pay for a premium call when it could be a local call.... More »
Hello I get Tel. or E-mail to Mr. Brian Anderson is the legal odboru.Thenks Szilárd Ivan United Republik... More »
I called the LLoyds No. but couldnt get help because apparently i said my branch is in regent street but dint mention Gonville place??? Then there's this one time i was told i... More »
Why not sign up for Lloyds TSB's Online service?, and receive on-screen statements instead of paper ones, the online statements are presented one screenfull at a time and are easier to use, and... More »
I have been with the Co-op since I was 18 and was looking to boycott Barclays and others at the time of the anti-apartheid banking debate. I've been a really happy with... More »
When you try to contact this branch to make an appointment, the phone number given sends you straight to a 'give your account number or branch number' automated teller phone. Not good.... More »
Im in the same position as you were. only, it is quite scary watching the seconds tick by as the day draws to an end after which i will have to pay all... More »
I was with Barclays until I got fed up with the fact that they seemed to believe when I got my Ph.D. I had turned into a man. I changed to the Co-Op... More »
After working for ltsb phonebank for nearly 2 years, i felt that i was at the end of my tether in the last few months. The first year i was there i felt... More »
Also in reply to Heather, we could NEVER accept authorisation from your husband to speak on his account unless he is there and gives permission for you to do it on the call... More »
In reply to Heather, yes it is very annoying when someone else makes a mistake, i.e. this bank in this case but we are all human and are not perfect but this is... More »
Not all customers that incur charges ever go over drawn,some are incured due to imcompetence by members of staff,as experienced by myself,so at times it is hard, not to become irritated when you... More »
I have to praies the fact you can always reach customer services by phone,the staff are always polite and patient,but what goes wrong with correspondence in the banking system,especially the credit cards department,example;... More »
I agree - excellent service. the branch service is always helpful, even when the bank system itself is not!... More »
Having put a sum of money into my bank and I said i would be withdrawing in a week I was asked no less than three times by the cashier WHAT ARE YOU... More »
I left my card in the bank and when I tried to contact the branch to see if it was there I was told by the call centre that branches dont accept incoming... More »
I have banked with LTSB (well TSB initially) since 1986 - so 20 years or so. During that time I also banked with NatWest (for slightly longer 1975). I dropped NatWest in 2002 when... More »
I am surprised at all the flack not just us but all the banks receive. Basically you are lending my money, I stay in credit, without mine or the banks permission. Why do... More »
I agree that people should have money in there accounts,they should make sure they have enough money in the account to cover any bills. but i do not agree with the huge charges... More »
Sounds incredible but it's true. All you need to do is get a 0/0 credit card on purchases from LTSB, save up the money you would be spending on it so in 12... More »
People who complain about the service received from LTSB staff should learn to manage their own affairs, by staying in the black or within their overdraft, and using Internet Banking and the Automated... More »
I have been trying to get through to Lloyds TSB using the only number listed = 08453 000 000 for 3 hours (on and off) and I am still trying. I need to... More »
If you thought it was unfair why did you sign that it wasn't when you openend the account? Read the small print... More »
When I first started banking with LLoyds some ten years ago, my bank statement consisted of 1 A5 sheet. Now I receive 3 A4 sheets, which comes to 6 times the amount of... More »
I should start by saying I have been a customer of Lloyds TSB for well over sixty years. My parents opened my first account and up to the point the bank floated it... More »
Can't see the problem with bank charges. I have banked with above for years and never incurred any. Thats because I don't keep going overdrawn, above my agreed limit. Isn't that how... More »
I have given up with trying to negotiate with Lloyds TSB over £350 of charges in the space of two months. So, in the only way I know, I have started a campaign to... More »
I have dealt with HFC Beneficial for years and as far as Im concerned they are brilliant !!!!!! Just because the other moaning people that have commented arent organised enough with their finances... More »
I work for the Phonebank for Lloyds and I would just like to point out to some of the people here who have made degenerative comments about our line of work that we... More »
The suggestion that presenting a Deed Poll document (in addition to Passport and utility bill as proof of ID) adds an additional layer of security to the identification process is complete nonsense: a... More »
I've been banking with the Co-op for several years now. I feel I've got to know the staff at the Cambridge branch. They are always helpful and friendly. I bank with the Co-op... More »
Lloyds TSB do everything they can to help their customers. I work in the insurance department and the amount of claim we recieve is unbelievable. The majority of our claims are paid out... More »
I love these guys, having used the bank itself, rang the bank and used the telephone number I can say that all of these experiences have been very pleasant, besides the fact theyre a... More »
After Buying a TV on a 6 months interest free option from Comet I tried to settle the outstanding debt with the credit company HFC Bank. Not only did I recieve two letters... More »
Map showing location of banks in Cambridge.